The Pitfalls of Logistics Management Without Trucking Dispatch Software

 With built-in AI and ML features, truck dispatching software is an intelligent platform that enables enterprises to manage their everyday operations through a single interface. Businesses can streamline processes and shorten the turnaround time for deliveries by having access to synced data, such as driver availability and location.

Fleet management and vehicle dispatch end up taking a lot of time and work due to manual dispatch processes. Trucking firms' dispatch operations are a core function, and the absence of an integrated solution to automate the processes invariably has a negative impact on the bottom line of the company. Some difficulties encountered in the absence of trucking dispatch software include:

Interaction Among Siloed Stakeholders:

In the supply chain industry, maintaining a continual channel of communication among managers, dispatchers, and delivery drivers is crucial. However, for dispatchers and third-party logistics (3PL) partners who are not part of the internal team, achieving this can be challenging. Insufficient coordination in areas such as order allocation, delivery tracking, real-time communication, and others may result in reduced efficiency, leading to a lack of transparency throughout the entire delivery process.

By connecting the 3PL system with the shippers' dispatching software, a smart dispatch platform enables a seamless connection. This makes it possible for all stakeholders to understand the crucial delivery KPIs.

Limitations on delivery times:

According to a survey conducted by Oracle Retail, 13% of customers would not reorder from a store if their delivery was delayed. Additionally, the demand for same-day delivery has resulted in even more limited delivery windows. Logistic companies must compete against time to sort, label, process, and allocate items to delivery trucks.

As businesses acknowledge the necessity of quicker deliveries, they are increasingly incorporating intuitive solutions for dispatching truckers into their logistics chain. This technology analyzes real-time data to enhance productivity by automatically assigning available drivers to their respective tasks. Furthermore, dispatchers can design routes with multiple stops to facilitate time-sensitive deliveries.

Lack of Automation:

In a manual trucking dispatch setting, a sizable pool of logistics professionals, whiteboard planning, and several calls between dispatchers and drivers are the standards. The allocation of the consignment and the driver is done in person. It is time-consuming and error-prone to track actions manually.

Businesses can use their valuable human resources for tasks that are more beneficial when they have the right trucking dispatch software in place. They can also use automation to manage, monitor, and regulate the laborious logistics dispatching.